Policy key definitions
- "I", "our", "us", or "we" refer to the business, [Business name & other trading names].
- "you", "the user" refer to the person(s) using this website.
- GDPR means General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner's Office.
- Cookies mean small files stored on a users computer or device.
Key principles of GDPR
Processing Your Personal Data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
Lawful basis: Legitimate interests
Where our purpose for processing is: To allow us to contact you regarding the services we provide.
Which is necessary because: To allow us to respond to queries about the services we provide.
We process your information in the following ways: Collection of contact details via our websites contact form.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do not share your information with third parties.
Your Individual Rights
Under the GDPR your rights are as follows. You can read more about your rights in details here.
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
We use a cookie notice which informs you of cookie usage on this website. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Cookies that we use are: -
- Analytical/performance cookies (Google Analytics). They allow us to recognise and count (annoymously) the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Behaviour & feedback cookies (Hotjar). They allow us to recognise and understand annoymously how our apps are being used, what users like, don't like and to identify potential issues when navigating our apps. We use this data to improve the way we build our apps and the features that we develop.